James A. Ruffin Bio
James A. Ruffin III serves as the Board Vice Chair of Manumission House and is a trailblazer in Maryland’s reentry and education landscape. He made history as the first graduate of the University of Baltimore’s Second Chance Program, earning his Bachelor of Science in Human Services Administration, graduating with honors. In May 2026, James completed his Master of Science in Supply Chain Management (STEM) from Towson University.
James brings a powerful blend of lived experience, academic achievement, and operational leadership to MH. As an Operations Manager III in Reverse Supply Chain & Value Recovery at Wayfair—and with prior leadership roles at Amazon and Macy’s Logistics—he has managed large-scale teams, optimized complex workflows, and built systems that improve efficiency, protect margin, and strengthen organizational performance. His expertise in supply chain analytics and process improvement directly supports MH’s commitment to structure, accountability, and sustainable reentry pathways.
Beyond his professional accomplishments, James is deeply committed to youth mentorship and community impact. Through The Chris Wilson Foundation’s Master Plan program, he mentors justice‑involved juveniles at Charles H. Hickey Jr. School and the Baltimore County Detention Center, providing guidance, structure, and real-world perspective to young people navigating some of the most challenging moments of their lives. His trauma‑informed, dignity‑driven approach reflects his belief that early intervention and consistent mentorship can change a young person’s trajectory.
James’s work on the board reflects his core belief: when systems are designed with intention, people thrive. He is dedicated to advancing Manumission House’s mission by aligning compassion with operational excellence—creating an environment where residents are empowered, supported, and positioned to succeed.

